Legal information

Terms of Use

These Terms apply to the use of this Egypt-focused air-conditioning cleaning and maintenance service website.

By using this website, you agree to these Terms. If you do not agree with them, please discontinue use of the website.

1. About this website

This website provides information about air-conditioning cleaning, routine maintenance, filter care, seasonal checks and related service enquiries for homes and everyday workspaces in Egypt.

The website may also provide general information about service areas and allow visitors to submit an enquiry for an AC service visit.

2. Service requests

Submitting a contact or service-request form does not by itself guarantee an appointment, technician availability, a specific arrival time, a fixed price or acceptance of the requested work.

The service request may need to be reviewed before location coverage, service scope and practical visit details can be confirmed.

3. Routine AC service scope

Depending on the agreed service, routine work may include:

  • Filter cleaning.
  • Cleaning accessible indoor surfaces.
  • Removal of visible dust from accessible service areas.
  • General airflow checks.
  • Drainage checks where included in the service scope.
  • Seasonal AC preparation.
  • General inspection of accessible components.

4. Specialist technical work

Routine cleaning is not the same as specialist repair.

Electrical work, refrigerant handling, internal component repair, replacement parts and other specialist technical work may require separate assessment and appropriately qualified service personnel.

5. No guaranteed results

Air-conditioning systems differ by model, installation, age, condition, usage and room environment. Routine cleaning or maintenance does not guarantee a particular cooling result, electricity saving, future fault prevention, indoor air-quality level or health outcome.

6. Prices and additional work

Prices may depend on the AC type, number of units, requested service, location, accessibility, required parts and other practical factors. Any additional work should be discussed before it is carried out.

7. Permitted and prohibited use

Permitted:

  • Reviewing service information.
  • Submitting genuine AC service enquiries.
  • Sharing public website links.
  • Using the website for lawful personal or business purposes.

Not permitted:

  • Attempting to interfere with website security.
  • Submitting spam, malware or fraudulent requests.
  • Providing deliberately false service information.
  • Copying substantial original content without permission.

8. Customer responsibilities

  • Provide reasonably accurate contact and location information.
  • Describe the requested AC service as clearly as practical.
  • Do not submit unnecessary sensitive information.
  • Ask before approving work outside the originally discussed service scope.
  • Make the service area reasonably accessible after a visit is confirmed.

9. Intellectual property

Unless otherwise stated, original website text, design elements, graphics and branding are protected by applicable intellectual-property laws. Third-party marks remain the property of their respective owners.

10. Website availability and accuracy

We aim to keep service information clear and reasonably current, but availability, service areas and practical details may change. Continuous website access and complete freedom from errors cannot be guaranteed.

11. Third-party links

The website may include links to maps, communication platforms or other third-party services. Those third parties operate under their own terms and policies.

12. Limitation of liability

To the extent permitted by applicable law, the website operator is not responsible for indirect or consequential loss arising solely from reliance on general website information, third-party content or temporary website unavailability.

13. Privacy and cookies

Personal-data handling is described in the Privacy Policy. Cookie information is available in the Cookies Policy.

14. Changes to these Terms

These Terms may be updated to reflect changes in website features, services, operating practices or applicable requirements. The current version will be published on this page.

15. Applicable law

These Terms are intended to operate in accordance with applicable laws and regulations of the Arab Republic of Egypt. Mandatory rights available under applicable law remain unaffected.

16. Contact

If you have questions about these Terms, please use the contact details provided on the main website.